Grant (plumber) arrived ahead of time. I live in a mobile home and an exterior water faucet needed to be replaced. He gave me a bid that I felt was very reasonable and I accepted. The job ended up taking almost 5 hours (much longer than I'm sure he thought it would take [it's a mobile home so those who own one understand]). When he completed the job I expected that he would need to change the bid (and I would have understood) but he stayed with the original bid. Being on a fixed income I really appreciated that. The job is complete, and I am extremely pleased with Grant and Mr. Rooter Plumbing of Austin. I recommend them with Five Stars.